Conversocial

Conversocial is an award winning, best-in-class social customer service solution. Conversocial is one of the select partners fully integrated with Facebook Messenger, and the only solution that offers proactive engagement capabilities on Instagram.


About Conversocial

Conversocial enables global brands like Google, Hertz, Tesco, Audi and Hyatt to resolve complex service issues over Twitter, Facebook, Instagram, Youtube, Google+, SMS and others to revolutionize the social customer experience at-scale.

Named as Gartner's "2015 Cool Vendor in CRM Customer Service & Support", Conversocial enables brands to securely transform their contact centers by creating a #socialfirst service culture that integrates proven customer service processes with new technology and channels. Conversocial applies the disciplines of the contact center to the unique dynamics of social customer engagement to enable best-in-class customer experience. It is the solution for turning unstructured, chaotic social noise into organized and meaningful dialogue.

Conversocial Attributes

Specialties

  • Community Management

Countries

  • Italy
  • United Kingdom
  • United States Of America

Languages

  • English
  • French
  • German
  • More

Pricing Model

  • Subscription

Product Service Type

  • Managed Service
  • Self Service

Conversocial's Locations

New York

3 West 18th Street

8th Floor

New York, New York 10011

United States Of America

+1 (646) 375 2492

London

7-11 Cavendish Pl

London, W1G 0QD

United Kingdom

+442070450970